How to write a Thank you for booking with us & Email Templates
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Start your journey of thanks as we show you how to write the perfect “thank you for booking with us” email in 2023. A thoughtful thank-you email from a tourism company can leave a lasting effect on clients, just like a well-planned trip. No matter if it’s a tropical vacation or a heart-pounding adventure, just show that your travel business is glad to have them on board.
In this article, we’ll show you how to write an email that not only says “thank you,” but also grabs the reader’s attention, inspires them, and makes them want to stick with you. So fasten your seats and let’s get started on this fun writing trip!
Elements of a Great Thank You Email for Bookings
Personalize the email
Firstly, you have to address the guest by their name and mention the specific service/event they have booked with your business. By doing this, your travel agency can show that you have taken the time to acknowledge their booking and add a personal touch to the email. Just a simple greeting like Hi John, or Dear Mary can increase your open rate
Express genuine gratitude
Begin the email by expressing sincere appreciation for the guest’s booking. Use warm and heartfelt language to convey your gratitude.
For example: On behalf of [Your Business/Organization Name], we would like to express our deepest gratitude for choosing to book [the service/event] with us.
Offer additional information or assistance
Provide any necessary details about the service/event, such as location, time, or special instructions. And don’t forget to offer to answer any questions or provide further assistance if needed.
Recommend activities or services in the area
If it makes sense, you can tell the guest about other activities, services, or sights in the area that they might enjoy or find useful. This can show that you really care about making their stay better and could even lead to them booking with you again or telling their friends about you.
For example, after a long, tiring trip that left customers feeling tired, Ryanair surprised them with an email that was sent at just the right time. There was a discount offer for a car service in the email. This makes it much easier and faster for them to get from the airport to their location.
Special promotion or discount for future bookings
As a gesture of appreciation, you can offer a special promotion like the example above or a discount for the guest’s next booking with your tourism. This can incentivize repeat bookings and encourage guest loyalty.
End with a gracious closing
Finally, it’s time to wrap up an email with your contact information for any other questions. This seemingly minor detail can significantly enhance the overall professionalism of your travel agency. And when you do that, remember to maintain a polite and professional tone, as it is one of the essential elements of a thank you for booking email.
To give a better idea that includes all these elements. Take a look at our example below to get inspirit:
Subject: A special thank you to John 😊 – we appreciate your business!
Dear John,
On behalf of [Your Business/Organization Name], we would like to express our deepest gratitude for choosing to book [the service/event] with us. Your booking means a lot to us, and we’re committed to providing you with the best experience possible.
As you prepare for your upcoming [service/event], here is some additional information you should take note of:
The [service/event] will take place at [location] on [date] at [time].
In addition to the [service/event], we’d also like to recommend some other activities or services in the area that you may find interesting 🥂.
[Suggest activities/services/attractions].
We want to ensure that you have a memorable and enjoyable experience during your trip.
Moreover, as a token of our appreciation, we’d like to offer you a special promotion for your next booking with us. [Include details of promotion/discount].
Once again, thank you for choosing us 🥰. If you have any further questions or need assistance, please feel free to contact us at [Your Contact Information]. We’re here to help.
Wishing you a wonderful [service/event] experience!
Warmest regards,
[Your Name]
[Your Title]
[Your Business/Organization Name]
5 Tips for Writing a Thank You Email for Bookings
Expressing gratitude towards guests who have booked with your business is a crucial opportunity to strengthen their relationship. Instead of sending a generic email with just booking details, a personalized thank you note can go a long way.
Here are the top 5 tips to remember when crafting your thank you emails, ensuring that they leave a lasting impression on your customers.
Keep it concise and impactful
A thank you note should be brief yet meaningful. The goal is to express your appreciation and provide relevant booking details without overwhelming your customers with lengthy emails. You can include elements such as a personalized greeting, a call-to-action, and more in just a few paragraphs, ensuring the message is concise yet impactful.
Personalize the message
Using your customers’ first names is a basic step in personalizing your thank you email, but you can take it a step further. Refer to specific details about their reservation to make the message more tailored to their experience. For example, mentioning the specific dates or type of booking they made can show that you value their patronage and pay attention to details.
Proofread for perfection
Errors in spelling or grammar can really make your emails look unprofessional and may negatively impact your customers’ perception of your business.
Notably, you should take the time to proofread your thank you emails carefully, and ensure that all booking information is accurate. Sending incorrect booking details can not only be unprofessional but also result in a poor customer experience.
Create an enticing subject line
The subject line of your thank you email is the first thing your customers will see, and it can determine whether they open the email or not. That’s why it’s important to create a subject line that captures their attention and clearly conveys the purpose of the email.
Besides, you can add some icons to make your subject line more interesting! Below are some examples to get you started:
We’re thrilled you chose us 
!
Thank you for choosing us – we’re so glad you did!
You’re a valued guest, and we’re grateful for you 
!
We appreciate you as our valued guest!
A special thank you to John 
– we appreciate your business!
Our sincerest thanks to you – we couldn’t do it without you!
A heartfelt thank you to John 
!
Here is the customers’ POV when they see your thank you for booking with us email:
Encourage conversation
Make it easy for your customers to communicate with you by sending the email from a monitored inbox and talking to them like friends. Assign a team member to check and respond to new messages promptly. You can also include a closing statement in your thank you message that invites customers to reach out if they have any questions or special requests. This encourages open communication and shows that you are committed to providing excellent customer service.
Thank You Email Examples
Example #1: Hotel Booking
Subject Line: Our Sincerest Thank You for Choosing to Stay with Us!
Dear [Customer Name],
On behalf of [Hotel Name], we want to express our heartfelt appreciation for choosing to book your upcoming stay with us. We can’t wait to welcome you to our luxurious property and provide you with an unforgettable experience.
Our team is committed to delivering exceptional service and ensuring that your stay is comfortable and enjoyable.
Your booking details are confirmed for [Check-in Date] to [Check-out Date] in our [Room Type] room. If you have any special requests or preferences, please do not hesitate to let us know, and we will do our best to accommodate them.
We look forward to your arrival and remain at your service for any questions or assistance you may need.
Best regards,
Example #2: Tour Booking
Subject Line: Thank You for Choosing to Explore with Us!
Hello [Customer Name],
Thank you for booking your upcoming tour with [Tour Company Name]. We are thrilled that you have chosen to embark on an adventure with us. We are committed to providing you with an unforgettable experience.
Your tour is confirmed for [Tour Date] to [Tour Duration] in [Destination].
Our team of experienced guides is eager to share their local knowledge and passion for exploration with you.
If you have any questions or special requests, please feel free to contact us. We are here to ensure that your tour is seamless and memorable in every way.
Once again, thank you for choosing [Tour Company Name]. We can’t wait to share this extraordinary journey with you!
Warmest regards,
[Your Name]
[Tour Company Name]
Example #3: Flight Booking
Subject Line: Thank You for Choosing to Fly with Us
Dear [Customer Name],
Thank you for booking your upcoming flight with [Airline Name]. We are excited to have you on board and appreciate the trust you have placed in us for your travel needs.
Your flight is confirmed for [Flight Date] from [Departure City] to [Arrival City].
Our team is dedicated to providing you with a safe, comfortable, and enjoyable flight experience. We have a range of services and amenities to ensure that you have a smooth journey from takeoff to landing.
Should you require any assistance or have any special requests, please do not hesitate to contact us. We are here to make your flight as pleasant as possible. Thank you once again for choosing [Airline Name].
We look forward to welcoming you on board!
Sincerely,
[Your Name]
[Airline Name]
Example #4: Rental Car Booking
Subject Line: Thank You for Choosing Us as Your Rental Car Provider
Hello [Customer Name],
Thank you for choosing [Rental Car Company Name] for your upcoming car rental needs. We are honored to be your preferred provider, and we are committed to delivering a seamless and convenient experience for you.
Your rental car is confirmed for [Rental Dates] at our [Rental Location]. We have a wide selection of well-maintained vehicles to suit your needs, from compact cars to spacious SUVs.
If you have any questions or require any additional information, please feel free to contact us. We are here to ensure that your rental car meets your expectations and enhances your travel experience.
Best regards,
[Your Name]
[Rental Car Company Name]
Example #5: Activity Booking
Subject Line: Thank You for Booking Your Exciting Adventure with Us!
Dear [Customer Name],
Thank you for booking your upcoming adventure with [Activity Company Name]. We are thrilled to have you join us and can’t wait to provide you with a thrilling and memorable experience.
Your activity is confirmed for [Activity Date] at [Activity Location].
Our team of experienced guides is ready to take you on an exhilarating journey, whether it’s hiking, rafting, ziplining, or any other exciting activity we offer. We have taken all necessary precautions to ensure your safety and enjoyment throughout the activity.
If you have any questions or special requests, please feel free to reach out to us.
Best wishes,
[Your Name]
[Activity Company Name]
Take Your Thank You Emails to the Next Level
Ready to wow your recipients with beautiful and engaging thank you emails? With TravelerWp’s extensive collection of Thank You Email templates and the power of TravelerWp plus Elementor Builder, you can create unforgettable email experiences that make a lasting impact. Upgrade your email game today and start impressing your audience.
Conclusion
Crafting an effective “thank you for booking with us” email is a crucial aspect of developing strong customer relationships and providing a truly memorable experience. To achieve this, you should keep your email concise and personalized. Another key element is to proofread the email for errors and ensure that it’s attention-grabbing, starting with an engaging subject line.
And always remember, your aim is to exceed customer expectations and create a lasting positive impression. If you have any questions or would like further assistance, please do not hesitate to contact us. Thank you again for your attention!
