How to update my support period on Shinehelp?

If you bought the Extension support but when you go to our support system Shinehelp and receive: Your support term has expired, you can follow these steps to fix it:

1.Navigate to your account setting to update the purchase code of the theme here:

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2.Once done, the system show “You have successfully updated

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3.When submitting a new ticket, don’t forget to select the Traveler theme option in the list here:

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