Install WooCommerce Got Critical Error

You can run into the problem “There Has Been a Critical Error on Your Website” after installing WooCommerce. Please follow these instructions to properly examine your issue.

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Debug

Open your source code via FTP access and adding the following code to the bottom of your wp-config file which is right before “/* That’s all, stop editing! Happy publishing. */”

				
					define('WP_DEBUG', false);
define('WP_DEBUG_LOG', true);
				
			
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Reload your website and check the debug log in wp-content/debug.log. If it shows as follow, kindly move to the next step

  1. Table ‘.wp_actionscheduler_actions’ doesn’t exist
  2. PHP Fatal error: Uncaught RuntimeException: Error saving action: Error saving action: Incorrect table name ” in /classes/migration/ActionScheduler_DBStoreMigrator.php:44

According to debug log, the problem comes from WooCommerce Action-scheduler. It seems like new tables are not getting created in the Database.

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How to fix this issue?

Option 1 – Cannot access WPAdmin anymore

Step 1 – Disable WooCommerce Plugin: Log into FTP and change the name of this folder: wp-content/plugins/woocommerce. For example, change to woocommerce-old

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Step 2 – Install Action-scheduler Plugin: Now you can access WPAdmin normally. Download, install and active this plugin: https://github.com/woocommerce/action-scheduler

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Step 3: Navigate to Tools > Action Scheduled and wait for the tool to fix the issue automatically (about 3-5 mins)

Or URL yourdomain/wp-admin/tools.php?page=action-scheduler

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Step 4: After done, refresh your website. Now you can rename your Woocommerce folder again (from woocommerce-old into woocommerce) and reactive it to use normally

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Option 2 – Still can access WPAdmin normally

Navigate to WooCommerce > Status > Scheduled Actions and wait for the tool to fix automatically. 

URL: yourdomain/wp-admin/admin.php?page=wc-status&tab=action-scheduler

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After done, refresh your website and turn off the debug log. To learn more about the debugging in WordPress, click here 

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